Our customer service is available 24 hours a day, seven days per week viaemail. If you have any questions or problems with one of our products, weoffer you answers and solutions to the frequently asked questions at ourforum or you can drop us an email under the following address:

support@kalypsomedia.com

forum.kalypsomedia.com

Therefore, we need the following information:

- The complete product name.

- If available, the exact error message and a description of the problem.

Both services are free of charge. Please note, that we are not able to anwserrequests concerning tips and tricks via email.

Before you contact our Support Team

- Please make sure that your PC fullfills the system requirements.

- When you are placing the call, please make sure that your PC is switchedon.

Additionally, please start the DxDiag program before your call, as theinformation of this Microsoft software will help us to find the problem.

Tropico 3 Copyright © 2009 Kalypso Media GmbH. All rights reserved. Developed by Haemimont Games. Published by Kalypso Media GmbH.
Tropico is a registered trade mark of Take-Two Interactive Software, Inc. used under license by Kalypso Media GmbH
Windows, the Windows Vista start button, Xbox, Xbox 360, Xbox LIVE and the Xbox logos are trademarks of the Microsoft group of companies and 'Games for Windows' and the Windows Vista Start button logo are used under license from Microsoft. All other logos, copyrights and trademarks are property of their respective owners.